Nailing it: Understanding association culture and history starting day one
Next week marks three months since I began working at AMPED, but it feels like I should be celebrating six months. That is NOT a bad thing. Fortunately, with guidance from seasoned AMPED staff, I was able to jump right in!
On my first day at AMPED, Owner Lynda Patterson handed me two postcards: one for a local Madison event and another for IMEX America (a worldwide exhibition for meetings and events) in Las Vegas. I was excited to learn that I would represent AMPED at both events, but then swiftly panicked realizing I had so much to learn! Both provided opportunities to network with meeting industry professionals — local and national — and I had my work cut out for me to become knowledgeable of our company and diverse clients.
I made a point to learn the history of our client’s annual meetings as well as future goals to prepare for one-on-one appointments with exhibitors at IMEX. After 22 appointments and presentations in just two (long) days, I returned home more confident in my job and excited for potential meeting destinations and partnerships for our clients. Additionally, after repeating the “About AMPED” speech 22 times, I can say that I successfully have it down!
Just two weeks after I started, one of our clients held their annual summit. A few weeks later, we brought a client board to Madison for a retreat. And this week we host a leadership training program for yet another client. I quickly learned that there is always something going on at AMPED. It can be overwhelming, but these face-to-face opportunities allow us to get to know our clients better. I may not be fully involved in the details of these meetings but being present allows me to soak up information and help me understand how to work with each client to be successful.
One of the reasons I was drawn to AMPED was the importance of company culture — a professional environment that is fun, flexible and rewarding. Within days, I felt that to be true. Each Monday morning, AMPED staff comes together for a meeting to discuss the week’s top priorities allowing us to get a glimpse into each other’s busy schedules as well as offer up help and suggestions. It is a great way to start the week and prepare for big projects and deadlines and know that your colleagues have your back if needed. On Wednesday mornings, you will see the AMPED team walking together to a local coffee shop for “$2 Latte Wednesdays,” giving us the chance to get out from behind our desks and get to know each other on a personal level. And being new to Madison, I’ve started a new tradition called “Food Truck Fridays” so I can experience all the delicious options found on the Capitol Square. These touch points throughout the week help me get to know my colleagues, both professionally and personally, while also getting a sense of the overall work we are doing as a company.
Sure, there are days when I am reminded that I have lots to learn and wishing that I could be in the shoes of seasoned AMPED staff, but I am grateful for the experiences, both good and not perfect, that help me become a better meeting planner and colleague. Don’t be afraid to jump right in, professionally and socially. It makes those pesky Monday mornings much easier to deal with when you enjoy your work and those who work beside you.